Privacy Policy.

This website is operated and managed by TPF (Aust) P/L - ABN: 990 6060 3189 on behalf of Melbourne Victory Football Club. In this policy, "we", "us" and "our" refer collectively to TPF (Aust) P/L - ABN: 990 6060 3189. and all TPF personnel, including TPF, TPF Group and TPF Sports, as well as our staff and support teams located within Australia and internationally. We are committed to protecting your privacy and handling your personal information in accordance with applicable privacy laws, including the Australian Privacy Principles.

TPF are committed to protecting your privacy and ensuring all customer information is kept strictly confidential and in accordance with Australian privacy laws, including the Australian Privacy Principles under the Privacy Act 1988.

This Privacy Policy sets out how we collect, use and disclose your personal information. By accessing or using this website, you agree to the collection, use and disclosure of your personal information in the manner described in this policy.

We collect personal information in order to deliver products and services you order from us, to improve our service and your customer experience and to save you time re-entering details each time you order from us. We may also collect information for purposes including:

To better understand customer requirements and preferences;

To protect against fraud or theft; and

To provide offers that are of greater interest or benefit to you.

In most cases, we collect your information directly from you when you register your details, place an order or provide feedback to us, whether online, by phone or in writing, including via email.

The information we collect includes:

your name;

your address, delivery address, phone number and e-mail address;

credit card or other payment details;

other information about your orders; and

records of any communications you have with us.

Any personal information provided to TPF is stored on secure TPF servers located within Australia.

We have Support Teams based in Australia and other countries including Vietnam who may need to access your information to provide you with support. All TPF staff, no matter the office location, adheres to consistent privacy protections with the Australian Privacy Principles and your data remains within TPF effective control.

We may need to provide your personal information to third parties who assist us in delivering our products and services. This includes delivery companies, financial institutions, web-hosting organisations and information technology service providers. When your personal information is disclosed to these third parties, we will only authorise them to use your personal information for the purpose that we supplied it to them, and we will ensure that they undertake to protect your privacy.

We may also need to disclose your personal information to government authorities if required by law.

We may use your personal information and information about your interactions with our website to provide better marketing experiences and personalised advertising. This may involve the use of cookies and similar technologies to understand your preferences and behaviour.

We may share limited information with third-party advertising and analytics providers, such as Google, Meta and TikTok, to help deliver relevant advertising and measure campaign effectiveness. These providers may also collect information directly and handle it in accordance with their own privacy policies.

Customers may request access to, correction of, or deletion of their personal information by contacting us directly. Customers may also opt out of marketing communications at any time.

You generally have a right to access and correct or update the personal Information we hold about you. If you would like to do so, please contact us at HYPERLINK "mailto:privacy@tpf.com.au" privacy@tpf.com.au.

We are not responsible for the privacy practices of sites linked to this website via hyperlinks, banner advertising or other means. Please take care at all times to check the privacy policies of such third party sites you visit.

At any time you may opt out of receiving direct marketing communications from us. To opt out, please email HYPERLINK "mailto:unsubscribe@tpf.com.au" unsubscribe@tpf.com.au. Details of how to opt-out of direct marketing communication will be provided on each and every direct marketing communication.

This Privacy Policy may change over time. If so, the updated policy will be published on this website. It is the responsibility of each user to check from time to time for any changes to this policy.

This policy was last updated in August 2026.

If you have any enquiries about our Privacy Policy, would like to access or correct the personal information we hold about you or wish to make a complaint about a breach of the Australian Privacy Principles, please contact us:

Privacy Officer

TPF

Level 1, 33-41 Balmain St, Cremorne, Victoria, 3121, Australia

HYPERLINK "mailto:E:privacy@tpf.com.au" E: privacy@tpf.com.au

P: (03) 9520 1111

Privacy Statement

In connection with the operation of the Melbourne Victory Football Club Store, TPF Pty Ltd ("TPF"), as the authorised Australian licensee of Melbourne Victory Football Club products and merchandise, may collect, use and disclose your personal information through the Store and the TPF website for the purpose of providing products, services, promotional communications, special offers, events, and other information relating to Melbourne Victory Football Club products and merchandise ("Purpose").

TPF will collect, hold, use and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and TPF's Privacy Policy. Personal information will only be used for the Purpose or as otherwise permitted or required by law.

You may request access to, or correction of, the personal information held by TPF about you. If you have any questions regarding TPF's handling of your personal information or wish to make a privacy complaint, please contact TPF's Privacy Officer at:

Email: HYPERLINK "mailto:privacy@tpf.com.au" privacy@tpf.com.au

Telephone: (03) 9520 1111